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Updated February 26, 2024
How long does it take to ship my order? When will I receive it?
How do I track my order?
You can track your order after you received your shipment confirmation. It may take up to 24 hours to receive an estimated delivery date.
Can I return or exchange an item?
You can review our Returns Policy HERE
How can I change or cancel my order?
To change or cancel your order, contact Customer Service by email at support@bgreynolds.com. We cannot guarantee changes can be made.
Can I ship to Canada or overseas?
For international orders, please reach out to support@bgreynolds.com.
Do you make custom orders or mixers?
We love hearing from our customers and learning about their preferences. While we don’t offer custom mixers or flavors at the moment, we are always open to new ideas and requests. If you have any suggestions or special needs, please e-mail us at support@bgreynolds.com and we will try our best to accommodate them.
Can I get a discount if I order in large quantities?
We do offer direct pricing if you need more than a pallet’s worth of product. For more information about being set up as a direct customer, please visit our wholesale website
Where are the products produced and bottled?
All our products are manufactured and bottled with pride in Portland and Newberg in the great state of Oregon, USA.
Are your products Gluten Free, Kosher, Halal or non-GMO certified?
Currently none of our products are certified for special dietary needs.
How do I store my Stirrings mixers after I open them, and how long do they last?
Please refrigerate your mixers and syrups after opening. They should be used within 90 days.
There's stuff floating in my bottle, is this normal?
Our products are crafted with natural ingredients, so you may notice some spice, nut, or fruit sediment settling at the bottom or floating to the top of your bottle. This is normal and adds to the freshness and flavor of our products. Just give the bottle a good shake before you enjoy it.